Focus : Customer Service Training  

Entrance requirements:

Basic Keyboarding skills High School Diploma or GED if applicant does not have diploma or GED applicant must satisfactorily complete an entrance exam.

Award upon completion: Diploma

Course Description

The course is designed to develop customer service workplace skills such as interpersonal communication, problem-solving, working as a member of a team. Students will gain confidence needed to make effective decisions and handle customer complaints. Participants will also receive training in Microsoft Word, typing, resume prep, and job search. Student will be provided with job placement assistance..
 

Course Title Hours
Keyboarding 30
Microsoft Word 30
Customer Service Training 30
Total 90 Clock Hours
Medical Office
     Administration
 
Administrative Office
     Assistant
 
Legal Office Assistant
 
Basic Accounting and
     Quickbooks
 
Computerized Quickbooks
     and Accounting
 
Customer Service Training
 
TASC PREP Program
 
Database SQL Server
     Administrator
 
Database Systems Analyst
 
ESL Beginning
 

Would you like to be part of a school that thrives on creativity and innovation?

We are a fast growing, exciting, dynamic and results oriented school, with a steady 75% placement record. Our Faculty is the best in the industry and make learning process an enjoyable moment.

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